Apparently, Google thinks my real name (transliterated from Hebrew) is a nickname. That's also the name, by the way, that appears on my passport.
I have no idea why Google thinks 'Or' is that odd of a name (I can't imagine that they took exception to my last name).
I've been warned that if I don't appeal the decision within 4 days, my Google Plus account will be suspended. Other than pressing an 'appeal' button of Google Plus, I couldn't find any way to provide 'further information', as requested in their email.
Comments: 1. Good work scaring your users, Google. 2. Facebook never had a problem with my name. 3. People at Google really needs to read this : http://www.kalzumeus.com/2010/06/17/falsehoods-programmers-believe-about-names/ 4. On a further note on 3, Part of my day job is writing software for name identification. Trust me, My name is not all that odd.
Or
Notes: * Naming policy: http://support.google.com/plus/bin/answer.py?hl=en&answer=1228271
* Google email:
Hello,
After reviewing your profile, it appears that the name you entered does not comply with the Google+ Names Policy. Please log in to Google+ and visit your profile to learn more and take action.
The Names Policy requires that you use the name you are commonly referred to in real life in your profile. Nicknames, previous names, and so on should be entered in the Other Names section of the profile. Profiles are limited to individuals; use Google+ Pages for businesses and other entities.
If you do not edit your name to comply with our Names policy or appeal with additional information within four days of receiving this message, your profile will be suspended. While suspended, you will not be able to make full use of Google services that require an active profile, such as Google+, Buzz, Reader and Picasa. This will not prevent you from using other Google services, like Gmail.
The Google+ team.
I just don't like the fact that their algorithm is so bad that I came up as a false positive. Algorithms is the one place you don't expect Google to fail.
I mean, come on, the have thousands of my emails, my geolocation, my facebook profile is public, and they can't figure out Or is my real name?
Oh, they failed at individual user service? What farmer is concerned about an individual cabbage? It would cost way to much to get down off the truck and carefully retrieve the few units that rolled off the truck.
There is absolutely no failure here. None.
Maybe this thing (the reality of names) is not rationalisable, and therefore not modelizable with an algorithm. For instance, I know someone who has chosen the name of a Russian president has his nickname, and I guarantee you it is not his real name. How would Google detect that? On the opposite, "Ng" is a perfectly valid surname in Southern Chinese, and it really looks like a nick...
I understand that you have internal knowledge of the debate within Google and the reasoning for the policy, but it doesn't contribue to the public discussion to make an unsupported statement without evidence or or argument beyond the unstated appeal to name recognition. The information content beyond "trust me" is nil. Please, you've proven you can do better than this - if you can't speak about the issue, don't speak about it.
PS Went into my archives to check on this and discovered two things:
1. It was actually Ivana Watch-Teens-Give-Head and here are two screen shots that date back to April 2003 showing the denial of my real name and the acceptance of Ivana.
2. In the same period Google used to serve pornographic ads against my name.
Some other very common mistakes include assumptions that people:
* have a physical address
* have one physical address
* use a mobile phone
* use any sort of telephone
* can access the Internet
* use email
* know their mother's maiden name
* have had a pet at some stage
* attended a school (and other password recovery question options...)
* have an occupation
* have one occupation
* have a credit card
* have a bank account
* have 20:20 vision
* can read English and understand what is expected of them in a form
* know their own date of birth/age
* know their own name
* know their place of birth
* have money to print forms, send letters or make phone calls
And importantly, assumptions are made that people will will agree to provide information that is not required for the interaction/transaction.
Common sense usability is to not ask unnecessary questions or collect unnecessary data.
UK readers... Please remember that students are 1 of the only groups to officially have 2 permanent addresses. Furthermore, it's illegal to collect unnecessary information.
Also, it's important to separate the notion of a "real name" from a legal (wallet) name. A legal name shows up on government issued ID, and is called "legal" because it falls within the law of that government.
A "real" name, to me, is a label that can refer to an individual, animal, place, or thing within a given context. For example, I consider "aestetix" just as real as any other name, and there are some people who have known me for over a decade, solely by "aestetix." To them, it's quite a real name.
But consider people who use different names for political reasons, social reasons, safety reasons, etc. Mark Twain, Voltaire, Richard Bachman (aka Stephen King), and so on all had very legitimate reasons for using a non legal name. Imagine you're trying to post updates on Facebook about awful things your oppressive country is doing to you (think Iran or Syria). Or imagine that you have a stalker who is trying to hunt you down. The list goes on.
I think it's pretty obvious that none of the major websites have thought this stuff out very well.
On the minus side, some people on Facebook use reporting as a form of trolling, and it appears to be fairly easy to get people kicked off of Facebook with enough flagging persistence. For friends of mine who run a religious ministry, basically everything they post gets flagged, and they regularly get kicked off the site for a few days at a time. They've finally gotten it under control after several long phone conversations with FB support.
So now the people watching me are mostly... dudes in Egypt who friend anything cute that comes up for a search of "Egypt+female". Who think a photo of their penis is an appropriate icon.
I went back to the rotting husk of LJ.
Odd is a not-unheard-of name in Norway http://en.wikipedia.org/wiki/Odd_%28name%29
This can make introductions and hand-shaking with visiting English speakers amusing:
"Hello, I'm Odd"
I think your spelling looks even more like Troll than the Swedish variant :)
https://plus.google.com/115896012705745653160/posts/Kdg2nPzM...
I did some inbound "Tier-1" tech support, and some inbound and outbound call center work when I was a teen in the middle of nowhere, and similar situations would happen due to the sheer mind-numbing repetitiveness of the job and large amounts of really silly "results matter! get a trinket! smile!" managers who emphasized (due to the nature of the entire thing) quantity over just about anything else.
I wouldn't be too surprised if that's the case. It's ... one of the most disappointing things I can think of if it is.
Google is very "Anglo-centric" in many of its products.
(As in, the company was born-and-raised in America. Not talking about the colour of their workforce.)
Most companies work that way, even if they are multi-national. Take Apple's Siri, for instance. At first, Siri only had support for American English.
[Use your real or fake name]
| |
(fake) (Real)
\/ \/
[You put your content on [You put your content on google+]your wordpress blog] |
\/ \/
[Google G+ flags your account]
| |
\/ \/
[You create a new fake account] [You spend days desperately trying to get something back] \/
[Google ignores you because you are not well-known.]
\/
[You create a new fake account]
Violet Blue had her account flagged as not being real.First Name: "Violet" - well my niece is named Violet. Last Name: "Blue" - as in Allen Blue (Co-founder of LinkedIn: http://www.linkedin.com/in/ablue )
This is why I refuse to use Google+ the flowchart only leads to account being banned. I am moving more and more content off of google systems simply because Google has this ban policy that puts content at risk.
On the other hand if you don't sign up to Google+ then your content hosted is less at risk. However, soon I am sure this will not be an option. Try to sign up for a gmail account now to see what I mean.
I wonder if folks named "Insert", "And", "Where", "Not" etc would have similar problems...
Google that. I'm pretty sure I'm the only one. I've not been targeted. I don't know how my name could be any less "common" and yet I am ignored?
This begs the question on how arbitrary this process is. Do you have to have a certain level of "popularity" before they decide to investigate? Is it just a bot crawling their DB looking for "uncommon" names?
1) Scan passport & send that to Google 2) Change your name to the Hebrew variety and set the transliterated name as your primary yet alternate name
There are huge privacy implications for the first route, however, and @aestetix has a good point in that post about deletion policies and such.
At least they aren't going to kill your Gmail account.
In the Netherlands, when you want to request (removal of) your data as per our privacy and person registration laws, you need to send a scan of your passport or ID card as proof of identification to the data-collecting corporation as well (which makes sense).
Fortunately you can block out and mangle large parts of this scan and they still have to accept it. It's not waterproof, but:
- you can block out or blur your photograph
- same for your social security number and the passport serial number
- place coloured letters diagonally over the scan stating that "THIS SCAN IS INTENDED TO PROVE MY REAL NAME TO GORGLE PLUS yyyy-mm-dd" (so that whoever receives it cannot use the scan for a different purpose)
Source: https://pim.bof.nl/gebruikers/geef-niet-meer-dan-nodig/ [Dutch]
The real route is to not use Google+
select count() from profiles where first_name='or';
+----------+ | count() | +----------+ | 839 | +----------+
(out of dataset of ~40mil g+ users).
Seriously. Stop and think about that, for a minute.
He did appeal. There's no clear way to provide additional information, making the hopes of actually getting any results from an appeal slim.
Either way, the appeal process is tangential to the problem of google requiring "real names" as if such things actually exist.
In other words, your name is what you agree to go by.
Also, you are not contractually bound by anyone to go by your given name, as you were not old enough to contractually agree to it when your name was given.
We'll all be skeptical when Google try and tell us anything else.