True, though
emergency braking isn't entirely subject to these limitations.
At least for tramways I know for sure[1] that the tram will happily have you break your arm inside the tram because it braked too strong in case of emergency rather than crushing a pedestrian that crossed in front without paying attention.
Maybe the rules are different for metros though, given that there aren't as many pedestrian on the way…
[1] because I got the information from the system design team of a big tramway manufacturer I worked with no later than last year so my memory is much fresher, and the source is more reliable.