Show HN: Dittofeed v0.5.0 – Self-host SMS and email customer messaging

14 pointsmaxthegeek12y ago3 comments

Hey HN, we’ve just released Dittofeed v0.5.0, with the primary change being the addition of SMS as a messaging channel. Dittofeed is an open source (MIT licensed) omnichannel customer engagement platform, similar to Customer.io and Iterable. We added:

- Twilio-based SMS messaging. You can create SMS templates and customer journeys within Dittofeed.

SMS is a great channel for B2C software companies, looking to engage with their users. For example, e-commerce businesses commonly use SMS to support checkout flows.

We'll be making further enhancements to Dittofeed's SMS support in the coming weeks!

- We added a new "Trait Exists" segmentation option, which can be used to create a segment of all users with phone numbers, for example.

- We made some fairly large improvements to our settings UI. Big shout out to our contributor! https://github.com/promisetochi

The full feature release blog post can be found here: https://dittofeed.com/blog/release-0-5-0.

Looking forward to your thoughts and feedback!

Github Repo - https://github.com/dittofeed/dittofeed

Demo - https://demo.dittofeed.com/dashboard/journeys

Docs - https://docs.dittofeed.com/getting-started

3 comments

chandlercraig2y ago

Hey everyone, really excited to hear your thoughts on this release from me and Max. We're working hard to open-source more messaging channels soon!

alecdibble2y ago

The SMS addition really ups the potential of the Dittofeed platform. Is SMS unsubscribe handles on the Twilio side or within the Dittofeed framework?

maxthegeek1OP2y ago

It's handled on the Twilio side, but we have webhooks to listen in on twilio subscription changes!

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