Huh, ok. If Norman said that himself then fair enough, but it surprises me. I learnt it from Bob Spence, I recall he used the example of door handles and push plates: you
can pull or push the handle, but it visually invites pulling, especially in contradistinction to the plate, which clearly says 'push me' - that's essentially suggesting the action by what's
not possible visually.
I thought (not necessarily, but probably visual) design (to tell you how to use the thing) was the whole point. The original meaning as you say seems pretty redundant, that's just the same as the thing's function?