Some countries/cities manage to have excellent public transportation infrastructure. Why shouldn't they be able to build an excellent public digital infrastructure?
> Incentives matter, if you want good products you need to incentivize making them.
Speaking about incentives, for-profit products have the worst ones. Would you rather use a twitter-like product built by people earning the more time you spend on it, or by people who keep their jobs if they manage to achieve a positive societal effect?
No, I don't think incentives are the issue here.
One issue is probably the slowness of public institutions in embracing change, which is also a good thing in some cases, but doesn't help when the goal is to build new tech products that enable societal change. It seems that private initiative works best when it's about inventing stuff, but not when it's time to implement it in a society. Although that could be changed, if governments weren't so hellbent on delegating so much to private initiative.
