Their marketing and story is supposed to convince you that you could save money running their things rather then Dell. And instead of paying for VMWare you get Open Source Software for most of it.
> Until this company has a certain/size and scale, no one serious will trust their black boxes at any type of scale.
I guess that a risk they are willing to take. Some costumers might wait for a few years until they see Oxide being big enough.
Other costumers might be sick of HP/Dell and might take a Risk on a smaller company.
Since they seem to have some costumers, some organizations are willing to take the risk to get away from Dell and friends.
So I think you are the target audience but you are not willing to risk it until they are larger and less likely to fail and they have a good story in regards to support. I assume they have a support story of some kind, no idea what it is 'Contact Sales' ....
In terms of 'trusting they will continue exists' all they can do is survive for a few years until they are pretty established, then more people will be willing buy their product. And hopefully in that time their existing costumers rave about how amazing the product is.
Lets hope they don't go bust because all potential costumers are just waiting. Then again, you can't anybody for not buying from a startup.