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0 pointssteveklabnik2y ago0 comments

Ah yeah, so the "facilities" section of https://oxide.computer/product/specifications has some of these things, probably the closest we have to publicly publishing that in a general sense.

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MichaelZuo2y ago

Yes I understand, but will your included service actually verify that everything is set up correctly, meets advertised parameters, and sign off on it? (Such that the customer can start using it immediately afterwards.)

Or does the customer need to take on some risk and hazard associated with installation, configuration, initial boot up, etc.?

e.g. If someone buys with the intention of using it up to X FLOPS, and the machine only delivers Y FLOPS once it's all said and done, what happens?

steveklabnikOP2y ago

It’s not the area of the company I personally work on, so I don’t know those details, to be honest. We certainly make sure that everything is working properly.

MichaelZuo2y ago

So I assume there's no guarantee that it will be plug and play after the white glove installation?

Otherwise I would imagine it would be a major selling point and be advertised publicly.

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MichaelZuo2y ago

Or does the customer need to take on some risk and hazard associated with installation, configuration, initial boot up, etc.?

e.g. If someone buys with the intention of using it up to X FLOPS, and the machine only delivers Y FLOPS once it's all said and done, what happens?

steveklabnikOP2y ago

It’s not the area of the company I personally work on, so I don’t know those details, to be honest. We certainly make sure that everything is working properly.

MichaelZuo2y ago

So I assume there's no guarantee that it will be plug and play after the white glove installation?

Otherwise I would imagine it would be a major selling point and be advertised publicly.

2 more replies

j / k navigate · click thread line to collapse