Microphone on mine was pretty bad, without exaggerating. The procedure for updating the BIOS was the worst I’ve ever seen. Maybe if you run TuxedoOS it can be done in a better way. I once left it at full charge on the shelf for a month (possibly two) and the battery inflated. Admittedly not a smart move by me, but still. Support is excellent, though, and I got a free replacement battery. If you can get a Dell with Linux I’d say that was a smoother experience for sure. That said, I don’t want to be all negative: It’s nice to buy a laptop and 100% know that all the hardware works with Linux. That’s worth a lot to me.

On mine (an aura 15 gen 2) the webcam and speakers are really not great. I don't mind as I knew that before buying it, so no disappointment.

On the plus side they really do support Linux, they provide a kernel module and control center app to control things like keyboard leds and power profiles, which does a good job. I find this quite good for a small company like Tuxedo.

I'm happy with my laptop and will consider Tuxedo again next time I need a computer, but I definitely advise to look at reviews beforehand.