I have to smirk a bit every time I see the public do this to themselves. The public: "Why are companies never honest? Why is press-release-speak such a space-alien way of communicating?" Also the public: reacts like this when someone takes a simple, clear action and explains it directly.

(And yes, I know I'm guilty of broad-strokes reasoning lumping everyone in as "the public" and anthropomorphizing that entity. In this context, doesn't matter. Only takes a few bad actors to wreck the signal).