Did you watch the video? She cuts them off several seconds into the call and doesn't let them even speak before she starts talking about her situation (hire date, no sales closed). They didn't even have a chance to say anything.
Once someone reaches this level of intensity (cutting people off, not allowing them to speak, cursing, making accusations before the other party has even spoken) it's better to slow down and reschedule a follow-up meeting after some time to cool off.
I know this is a difficult topic for HN, but this video is a good example of a TikTok performance designed to maximize engagement and outrage. I'm surprised to see TikTok outrage videos working their way into HN comments and that people are taking the situation as presented without stopping to listen to the facts.
Not sure if I watched the same video shared here as you did.
It obviously came as a surprise but she seemed calm given the circumstances and was asking straight direct reasonable questions given the circumstances with the people on the other end responded back with gobbledygook avoiding answering straight direct questions.
In no way was she loud, abusive, threatening. At best she got agitated she wasn’t being given any real answer, just meaningless words avoiding answering a simple direct question.
> but she seemed calm
She only let them speak for 21 seconds before "I'm going to stop you right there" and you she also referred to their words as "bullshit".
I don't know what level of business discourse you're accustomed to, but if someone is cutting you off 21 seconds into the conversation, speaking over you, and calling things "bullshit" then it's time to slow down and let them cool off.
Totally not a surprise.
She cut them off after 21 seconds and then went into a heated complaint, including calling what they're doing "bullshit"
> She asked for details, and they didn't have any details for her.
Once someone becomes this heated, the only real option is to reschedule a followup call after the person has had time to cool down. Nothing good would have come from delving into details of her performance, even though she already admitted and acknowledged that she hadn't closed any sales.
I don't think anything will make HN commenters happy, but what would you actually have wanted to hear? If they had instead said "We're cutting you for no good reason" the comments section would be complaining about that instead.
Who shows up to fire someone without any specifics at all? That is utterly incompetent and completely unprofessional, even for a very large company. Who shows up this unprepared and 100% scripted? HR knows good and well that after being terminated that almost no one will want or will have time for such a follow-up call.
edit: I would also note, that when a company gives an employee positive checkpoints like her manager did throughout, and then you lay that person off, you should expect them to react strongly -- cos said company messed up very badly. Do better Cloudflare.
You're either trolling or work in HR.
The process was completely dehumanised and they conducted mass layoffs under the guise of performance driven workforce correction to avoid paying severance. Let's call a spade a spade.
