Everything we need is available by dashboard and API. When we need to add a zone, or upgrade a zone, or buy more load balancers, or upgrade TLS on a zone, or literally anything that could be counted as a new "sale", we can do it ourselves. We ignore their "we noticed you may benefit from Enterprise, call us today!" spam, we never have spoken to a human there, and everything just works.
It's not surprising she had no sales. A salesdrone at Cloudflare is like an ice vendor in Antarctica.