And as for " I’ve never met anybody who thought that Netscape was a good acquisition for AOL": Netscape could have been a great acquisition for AOL if we had any idea how to properly acquire a company. It brought years of true, native Internet experience at a time when we were just starting to transition away from being a proprietary thick client.

Sadly, we made the classic mistake: Let's acquire this brilliant team that works well together, and then let's split up the team and sprinkle the individuals around our existing organization in the hope they'll influence our old-school thinking.

That's like trying to get a vaccination from a homeopath.