Eh, after some lost packages, dealing with USPS for claims, wanting to touch the product before purchasing, and easier returns, I find myself returning to brick and mortar lately.
Seems that you're in the extreme minority in this one. I find that most items that are in brick in mortar stores are just junk, and I can have a wider selection online. Generally I don't return things because I was selective before purchasing. I've never had a lost package but I'm pretty convinced that I'd get a free replacement. Returns are simple.
