> Sounds to me like you probably never edited the Jira workflows yourself. If it takes your company more then an hour to change a workflow then that is a decision to artificially limit things.
I've never been able to edit the workflow, except at one company where I had access to the "beta" Jira but not the "real" one. This is across, like, five or six different companies - again, if it were one company I'd say it's a bad decision by that company, but the fact that it's so consistently done this way tells me it's something about the tool.
> Also: Custom workflows start with with the "Any" transition on all states and when adding a new status it also has the "Any" transition. If that is different in your workflows then that is a deliberate decision.
Wasn't the case as recently as 2020 (the last time I had access to create my own custom workflow, and I'm pretty sure that was a newer version of Jira than many large companies are using). Are you using the cloud version or something?