Exactly. They are paid under $20/hr pre-tax ($40K) benefits (LOL for that job) won't exceed, what $5K of I'm betting mega generous.
Phone jockeys don't need real estate but in the event they do go to an office an individual employee would account for what, $50 a month of that expense? And equipment is trivial maybe a couple of hundred at most (laptop and headset).
We're not talking anything near $100K