undefined | Better HN

0 pointshipadev232y ago0 comments

Just wanted to echo I love your product but the pricing is too prohibitive. My use-case is wanting to offer a dashboard to my own clients. But the business pricing was $50/mo per user and also gave each user editor privileges.

I want to create customer accounts, apply settings (e.g. I delimit the data their account can access, basically adding WHERE clauses on a per-account basis), and they can access white-label read-only dashboards with their own user/pass.

Retool seemed 100% insistent on being an internal-only tool with a high cost per user.

0 comments

antonybello2y ago

Hi! Last year, Retool introduced differentiated pricing for end users (viewers) and standard users (editors) to make these kinds of use cases much more palatable[0]. We also rolled out support for building customer-facing apps through letting you whitelabel and ship apps to people outside your organization [1].

Would be more than happy to talk through your use case; feel free to reach out at antony[at]retool[dot]com.

[0] https://retool.com/pricing [1] https://retool.com/products/portals

jinen832y ago

Pricing is always tricky. One pricing never fits all use case. So we have worked hard to offer pricing options like usage based pricing/ dev based pricing in addition to user based pricing.

Was curious to apply your use case and see if our pricing model maximises ROI.

Disclaimer: I am co-founder at a retool alternative platform for building internal tools and enterprise apps.

j / k navigate · click thread line to collapse