I wonder if an unintended side effect of this AI hype cycle is a huge investment in more accessible applications.
One surprising (to me at least) benefit of hooking up an LLM to your docs is that it is actually a really useful way to find gaps in your docs. For example, when an LLM cannot answer a user question, there's a good chance it's because the answer is not documented anywhere.
It's unfortunate that people are more motivated to write for LLMs that are then used by humans than write for humans to begin with. Especially when the reason to use LLMs is because, on average, content is subpar making it difficult to find the good content.
Another case of Tragedy of the Commons Ruins Everything Around Me.
If you yell and swear at the chatbot, you'll get the response most similar to how a human would respond to yelling and swearing. I know the stereotype about drill instructors, but does that even work for marines, or is it just an exercise in learning to cope with stress?
I've (obviously, like almost everyone) experimented with creating stuff with ChatGPT, and… hmm. I was going to write "it made web pages like that", but: Clever Hans. I don't know if I might have subconsciously primed it to, because that's also something I like.
