I think American public servants are lazy, overpaid, and unskilled, yes. You don’t need experience running the government to know that the government sucks at its job, just like Windows users could tell Windows 95 sucked without being programmers themselves.
US transit systems almost uniformly suck compared to those in other developed countries, while costing the public just as much money, and in many cases a lot more money: https://www.forbes.com/sites/stephensmith/2011/12/11/surpris.... (“ The Swiss Transit department made a presentation a year or two ago in San Francisco. As far as I could tell, the public transit subsidies for all of Switzerland are in the neighborhood of the subsidies for transit in the Bay Area… He gives total [Swiss] transit subsidies at $1.5 billion.The 2009 MTC report gives Bay Area transit subsidies at $1.3 billion.”).