And you can say “well that wasn’t the official framework org” but they’re kinda holding themselves out as a serious contender (marketing on LTT etc) yet apparently don’t have things as basic as working Linux drivers (in their officially supported choice of distro)! I think there is indeed a general belief among the public that you need to at least get that far before holding yourself out for public consumption, as a non-beta product, yeah. When you do those sorts of things it’s clearly not being held out as an enthusiast device for tinkering etc, and then people will have some (reasonable) expectations that it’s gonna actually work. If not, arguably it’s FTC time at that point.
It’s kinda the same as AMD graphics drivers on windows… having the fans repeatedly insist they’ve never had a driver issue for 10 years now (when Vega, rdna1, and rdna3 all had major issues that lasted a significant amount of time) does destroy trust among the public when they try it and see it’s not true. Nothing feels worse than recommending them to a friend based on seeming internet consensus and having them have problems over the advice I gave them. Spent a lot of time trying to debug remotely and get their 5700xt working etc, never did, they ended up selling and buying a 2060S that worked perfectly, and I’ve never trusted the fans again.
The boy who cried wolf is a cultural touchstone for a reason, we don’t like being called to action for something that turns out to be untrue. And spending a lot of money to learn that lesson generally does create a trust issue that turns people off with these brands.