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0 pointscarlosjobim2y ago0 comments

There is nothing predatory that I know of booking.com's practices. I know that hackers have a categorical hostility towards any large company (but not towards large governments or large banks of course), but could you explain what Booking.com does wrong?

Are they supposed to provide a central search engine with availability and reviews and a large customer base for free to any hotel owner? And when any guest makes a booking, the hotel owner sends them a message "Hey, cancel your reservation on booking and book with me instead and I'll give you a little discount." I guess hackers think that is marvellous, but how is that fair to booking? It is the hotels that ask to be on booking, they are free to do without and many do with great success.

Awaiting the responses saying "The government should provide an online booking platform and ban all others".

0 comments

rurban2y ago

Ask any hotel manager if he likes booking.com or if he prefers independent or direct booking. It's a racket

carlosjobimOP2y ago

I used to be a hotel manager. Now I work in almost direct competition to booking. Booking is not a racket, you are free to not use them if you don't like them and you are free to take rooms away from booking if you want to limit how much they can sell. The hotel has compete control of how they use booking.

Your job as a hotel manager is to do what you can to increase direct reservations and reduce booking.com's share of your total reservations. But the reality is that most are too lazy or incompetent to make guests comfortable to book directly instead of through booking. Some hotels are even so donkey brained that they offer better rates on booking than on their own website. Then cry to regulators?

j / k navigate · click thread line to collapse

0 comments

rurban2y ago

Ask any hotel manager if he likes booking.com or if he prefers independent or direct booking. It's a racket

carlosjobimOP2y ago

j / k navigate · click thread line to collapse