G2 edited my 1 star review to a 5 star Review without my consent

40 pointsthexumaker1y ago10 comments

I gave Merge.dev a 1 star review on G2 after my poor experiences with them(https://www.g2.com/products/merge/reviews/merge-review-8334916) I did so with a company account but I had left that company in mid 2023 yet I recently saw that the review had been changed to a 5 star review in Janurary 2024?

How is this legal and is there any way I can get this fixed?

10 comments

JennyGardynski1y ago

Hi there - I work for G2 and can help. I just checked in with our moderation team, who confirmed they did not edit this review. They'd love to dig into this with you to determine what happened here and advise you on how to edit the review to ensure your latest rating/opinion is reflected. Please email them here & they'll be ready to help: concerns@g2.com.

1 more reply

thexumakerOP1y ago

The biggest thing is I no longer have access to the email address where I wrote the review and I wonder if they recognized that and went and edited it since I wouldn't be checking?

kugelblitz1y ago

Is it a company email which they control now? Maybe that's how they changed it.

ezekg1y ago

Maybe they reached out to the company you previously worked for, and the company changed the review?

busymom01y ago

Can you tweet at them regarding this?

thexumakerOP1y ago

I don't use twitter :(

ChrisArchitect1y ago

Tell HN:

thexumakerOP1y ago

What do you mean tell HN? I don't use this site that much, like do I just tag the submission with it?

fakedang1y ago

You preface the title with Tell HN. Helps boost visibility and gets the point across quickly. Else people would have thought your post was a link to an article or something and wouldn't have bothered reading through it.

ChrisArchitect1y ago

Tag your title if possible, but if can't anymore no problem, just tagging for future text searches etc

j / k navigate · click thread line to collapse

G2 edited my 1 star review to a 5 star Review without my consent

40 pointsthexumaker1y ago10 comments

How is this legal and is there any way I can get this fixed?

10 comments

JennyGardynski1y ago

1 more reply

thexumakerOP1y ago

The biggest thing is I no longer have access to the email address where I wrote the review and I wonder if they recognized that and went and edited it since I wouldn't be checking?

kugelblitz1y ago

Is it a company email which they control now? Maybe that's how they changed it.

ezekg1y ago

Maybe they reached out to the company you previously worked for, and the company changed the review?

busymom01y ago

Can you tweet at them regarding this?

thexumakerOP1y ago

I don't use twitter :(

ChrisArchitect1y ago

Tell HN:

thexumakerOP1y ago

What do you mean tell HN? I don't use this site that much, like do I just tag the submission with it?

fakedang1y ago

ChrisArchitect1y ago

Tag your title if possible, but if can't anymore no problem, just tagging for future text searches etc

j / k navigate · click thread line to collapse