I have slowly been moving them, one by one, over to Fedora. I still get support calls, but not related to the OS, more like, "how do I add an attachment to this email, I forgot."
"How do I share my screen?"
"Well grandma, the Google Chrome Flatpak you're using defaults to Xorg so it runs in XWayland, which means it can't see the desktop because the rest of your shell is native in Wayland. If you go to chrome://flags and set prefered-ozone-platform to wayland it might work, but some people in this reddit thread also mention you need to install xdg-desktop-portal-gnome so it can call the screensharing API in GNOME. This also might not work in the Flatpak at all and maybe just the RPM."
Remote support is a breeze now, and we save the usual 30 minutes of guiding an update of TeamViewer over the phone (because of an old and incompatible version) etc.
Flatpak has made it so easy to install most common apps, just press the Super key, search for the app, click on it in the list and "Install". Usually takes less than 10-30 seconds from start 'till the app is installed and running. Very grandma-proof, actually!
EDIT: But I will say that the road to where GNOME / Fedora is today has been a bumpy ride, like a car that is under maintenance while driving :) It's the FOSS / Linux way. In the end, the result is actually quite amazing and user friendly.
I had my ageing parents set up with a Linux desktop for some years in the past. I just -pre-configured everything they'd likely have needed. Browser, email, instant messaging (as it was at the time), a photos app, possibly something else I'm forgetting.
It's the somewhat tech-savvy (or at least somewhat tech-independent) for whom such a transition might be the most trouble.
(And, of course, those people who use specialized applications or hardware for which support may not be available, or who use workflows that require going somewhat below the "appliance" level and which could require significant relearning.)
Sibling commenters have it right - if a computer is an appliance to them, then going for the simplest, least likely to accidentally mess up option is the best one.
But over the last few years, the Windows 10 and Windows 11 installations are being booted occasionally merely to update the Windows itself.
More and more I'm considering that to be a waste of time, because I don't use Win 10 or Win 11 for anything practical. I only use Win 7 when I do use Windows.
It's probably time to blow away those Win 10 and Win 11 partitions entirely, I think.
Also, what's up with the random "welcome to your new device, lets set everything up". Seen that about 4 times already on my current W11 install.
Personally, I am contemplating moving to a server version of Windows on my desktop. This AI nonsense looks like just a privacy invasion scheme.
Well, yes it can. But the choice of Desktop whether that be Linux, MacOS or Windows is just a matter of familiarisation.
I have the exact opposite view to you: "Too bad Windows still can't offer a desktop alternative that is widely acceptable." but that is because I have been using a Linux Desktop for over 20 years. I've been using the LinuxMint MATE Desktop for about 10-11 years.
If you feel happy with Windows, stick with it. It's your machine, and your choice.
Otherwise I would’ve switched long ago, as at the very least the development environment is much nicer in Linux.
Even if you filter *.microsoft.com and other domains in firewall ?