When serious professionals try to work together and it doesn't work out, someone is asked to leave, and they do. They get to play it off as a reason other than performance. Egos and careers remain undamaged, and everyone can move on.
Adult Day Care centers have very low bars to clear, and most roles could be performed by basically anyone. Firing someone requires a lot of pomp and circumstance in order to seem fair. After all, everyone else is barely doing anything, and they will get to keep their jobs.
If you get put on a PIP, you know what game you're playing, and you absolutely should not quit. Make them fire you, and collect unemployment. Then move on to the next host.
What game is that? It's common for employers to use PIPs to create a paper trail prior to terminating somebody who doesn't get the memo that they are not making the grade. That's because performance reviews tend to under-document problems, which leaves the employer open to problems if the matter ends up in court. (Which is not particularly surprising--most people including managers are uncomfortable giving unvarnished feedback.)
Both failed… I would have much preferred keeping them to finding and training someone new.
That’s not to say that they should be given infinite leeway, but nobody here has made that argument, so…
Sometimes a PIP is just a PIP. I’m sick to death of the increasingly clickbaity articles that cause employees to preemptively put their shields up as a result of painting every workplace as being a very particular sort of…terrible corporate America.
Once I had a really bad family issue. Won't go into it, but I took a bunch of time off. Coming back to work, I wasn't fully engaged, because there was a lot of chaos. So I got put on a pip.
My manager did this in good faith. He gave me a bunch of things to do, a bunch of milestones to meet, deadlines.
Honestly, it was a lifeline I needed. And better, I didn't have to guess on schedule, make promises on tight deadlines. So I worked specifically to the milestones. Helped people after things were done. Didn't take on extra, but added it to my notes. And I got through it.
Now I was worried. Was this just gathering evidence for something inevitable. Was it pre-decided? I just took it on good faith, did the work, and when I accomplished the goals, I was off the pip.
I was good after that. I think I'm better for it.
(that said, I've been told a second pip might be impossible to pull off)
1) got a talking too about performance - it wasn't called a pip (my mom was dying and I was taking too much time out for medical appointments for her. Note the discussion was shortly after she had passed)
2) As a fairly new manager (at the time) I had to put my first hire as a manager onto a pip. It was painfully obvious to everyone they were not capable and struggled with the most basic things.
While I didn't hold out much hope they would turn it around, I gave them every opportunity to prove to me they could do the job (or learn at least to) they were hired to do, instead they cheated their way through the pip, passing others peoples work off as their own.
If you are in the United States, FMLA[1] provides job-protected leave for these sort of situations and ensures you have a job to come back to when it's over. Most smaller companies I've been at really hate to do the paperwork for it, but they're federally mandated to provide the benefit.
I feel like this is the problem with PIPs. From the managerial side, there is this good-faith expectation that a poorly-performing employee will snap back into shape once put on-notice. For people that are chronically incapable of certain tasks, this is a deliberately bad-faith expectation. And while it's not particularly common, it also stands to reason that a well-performing employee could be judged by unfair metrics or assigned an impossible task. So now everyone feels wronged. It's like a minimally-viable abstraction for making a firing appear natural and documented.
They were my first hire and made a number of mistakes:
- I was too nice/eager (one of interviewers said 'no, they can't code' and I should have listened to them).
- They passed (with the one caveat) our not very rigorous screening process, this is on me as well.
- I did not do a formal review at the end of their probation period (it was becoming obvious they were not skilled, but I dismissed it as coming up to speed with our systems).
The pip was intended to show me they were capable of being in the role, but they cheated and I can't abide that.Before the pip, I would have probably kept them but with a pay cut, but prevailing wisdom was that it would not work in practice.
Also of course a well-performing employee could be harmed by this, but the method is irrelevant - that is a bad company and the employee is well to find another job anyway.
I think the problem with your statement is you are trying to overgeneralize. PIPs run the gamet depending on how good the company is. I've never see a PIP be used in the ways you described, and I have never used them in such a way (and never will).
Like what?
I just got PIP'd, and then fired. The objectives of the PIP were impossible to complete, dependent on externalities that I couldn't control. A box checking process indeed. Although, I dont think my boss entered it in bad faith, I'm pretty sure his boss made the decision.
WHat sucks is that I've been fighting some medical issues for the past 1.5 years thats made it difficult to focus and think. Things are starting to resolve, but I've had to completely change care teams. And, I was shitcanned despite letting management/HR know about the issues, having letters from two different docs.
I did my best to complete the objectives, even knowing I wouldn't. I did use the time to look for work, but unfortunately, didnt get anything nailed down before the termination.
- unassigned from a team
- report to no one
- no real work to do
- got frustrated and quit
I didn’t stick around till appraisals. I shudder to think what might have happened if I did. No one was looking at my performance.
I had been working on two related projects and was really struggling because the company wanted "something different" than the industry norm. I could please one stakeholder but not another, and it went on like that for awhile. To this day I can't fathom why the various managers involved couldn't meet with _one another_ to sort out their creative differences, but they didn't. I was stuck trying to implement for competing aims that seemed more and more incompatible.
I couldn't see the forest for the trees because all of that was additional to my core work.
So, I didn't see a PIP coming. Got called into an unscheduled meeting one Friday. My boss says "hey didn't we have a meeting this afternoon? Let's hop on Zoom." It was like 4:30 PM and we absolutely didn't have a meeting scheduled. I got told I was being put on a PIP because my project wasn't delivering.
Created a game plan and was told we'd do check-ins in writing (via email) and a Zoom each week until "things were back on track." I busted my ass afresh and I sent a start-of-week email with my agenda for the week, an end-of-week check-in to compare my agenda to work completed, and to schedule a call.
What I absolutely should have seen coming was that I was going to be terminated. I should have seen that coming because I got not a single reply to the check-in emails I sent. I thought the Zoom calls sufficed. Each week I was told "hey, yeah, I saw that, great work! No notes!" But any time I tried to record the call I was admonished; it was clear I could either record the call or we could have the status meeting.
And then they laid a bunch of my team off, and reposted what I'd been doing as a new role. I didn't see it coming at all. Maybe I should have. My boss even said "some people see this coming," and told me it wasn't about performance. I was left hurt and confused. I had just gotten acknowledged for delivering very well on my core KPIs at an all-hands meeting the month prior.
Never meet your heroes, they say.
Many (possibly most) companies use PIPs as a pretense for a firing decision that has already been made. In those companies it is a fool's errand to try and improve your performance (because performance may have nothing to do with it). You cannot win. You should feel lucky that you only seem to have encountered legitimate pips where both sides are hoping for improved performance.
After the team lead has endlessly explained, reassigned, and simplified a person's tasks, and just generally tried their best to make the person a productive member of the team _and failed_, then they've given up and put them on a PIP so they can be let go.
AFAICT PIPs are must CYA's.
PIP is such a bullshit term. Their “official” description sounds like a great thing that all employees could benefit from. If a company waits until the last moment to give their struggling employees the kinds of tools they should be freely offering in good faith to everyone, then they suck.
If you're the sort of person that cannot decode what a "Performance Improvement Plan" means then you're going to be eaten by the industry alive. It's insane to me that we even need qualified people to reassure anyone about that.
On the one hand, yes, this is true. On the other hand, it shouldn't take decoding doublespeak to know that a "performance improvement plan" has nothing to do with improving performance, and is just a box-checking CYA exercise to make a paper trail for firing someone.
And the way in which people learn this obnoxious bit of doublespeak is by having plenty of readily findable sources telling them "this is a box-checking exercise for firing you, do not believe any HR information claiming otherwise".
There are real pips, but you have to know when to hold them and when to fold them.
Business and employment works with good faith. A lot of people work with good faith. If your manager suddenly pulls a PIP, the good faith is broken but the managers continue to lie that PIPs can be surpassed. It is the lies that detract people - especially the ones that are clinging to the job for valid reasons like family, mortgage, visas etc.
American companies have abandoned good faith. Gen Z is learning it from millennials and abandoning corporate America. Articles such as this one are just highlighting to people how to recognize bad faith.
Of the other group, some were close. Some were not. All were having consistent performance issues for significant periods of time, and were not responding to any of the normal feedback mechanisms. One of them, decided to dig in and make it miserable for everyone.
The difference between the two groups? The first group took ownership of their actual performance, understood what the concerns were, and addressed them.
The second group, either refused to take any ownership of what was going on, was unable to for whatever reason, or like in the last really troublesome case, decided to blame and attempt to manipulate everyone else rather than face their actual issues.
The second group all eventually got fired.
I can tell which group you’d be in just from this post. But then, I doubt you’re surprised by that either.
But at the same time, decoding what 'business language' means in real-world terms is an essential skill in today's market. People who can't figure this out are going to be chewed up and spit out by the machine one way or another. The entire reason why the concept of a PIP exists at all is so management can have a reliable and abstracted "Remove Employee" button whenever they choose.
I guess the ultimate irony is them presenting this like a Playboy tell-all interview with... someone from management. If this is Business Insider, I'm Forbes magazine.
I’m glad you know what a PIP is – how about a little less judgement for today’s 10000? https://xkcd.com/1053/