Why not just change the symbols because your biggest supporters and allies have issues with it and the history behind it (you know very well the history of Ukrainian collaboration with Germany in WWII and where these symbols come from. Sure it's complicated but that's where it comes from). If NATO can't show pictures of soldiers due to the insignia, if journalists have to ask the soldiers to remove certain patches before interviewing them, why do they wear them at all?
Just because they stand next to Jews doesn't mean they aren't the kinds of people who love far-right Nazi symbols and what they mean. Said Qutb moved to the US and spent lots of time around Americans before starting an anti-Western ideological group.
But all this could be eliminated if the insistence of Azov on their tarnished names and symbols were removed. Why do they cling to them so much? Why are they so resistant to such a sensible request? These are the things that make people hesitant to support them, and they are extremely aware of it. This is the reason the US had a ban on arming Azov for years till very recently. They know what it looks like and they fight to keep it that way. That should raise some concern for anyone.