A more detailed story will be in a later thread.
This happens to many people, not just me. Many people in the domain name industry have been calling out their bullshit practice.
Basically Escrow․com and even their CEO, Matt Barrie (who doesn't have good reputation amongs tech entrepreneurs, he's really grumpy towards customers) (he's also the founder of Freelancer․com) tried to bully me on a review of a transaction for the past 3 months.
What I reported on TrustPilot was the truth and the full story. They tried to remove that review once and failed. They tried again today after I was having a fit with Matt Barrie, the CEO of Escrow․com and Freelancer․com on X/Twitter.
I was willing to let it go since I can deal with my case via UDRP later, but they just kept bullying me and tried to get the reviews removed to protect their already bad reputation (2.7 stars on TrustPilot).
They are not fit to run a escrow service.
I'm planning to move my portfolio to Atom․com (with recently announced AtomPay) or EscrowDomains․com to see if they are better.
I already have one ultra premium domain listed on Atom, which was signed an exclusive contract with the top branding advisory firm, Hilco Global (investor of Atom), last year.
I don't like bully, and Escrow․com is behaving exactly like one. Having worked in the cybersecurity space for over 10 years, I've been dealing with a bunch of bullies, hackers, cyber criminals, script kiddies.
This case is quite interesting to me, because Escrow․com CEO reflects his leadership style and work ethics as a bully all the way down to the whole Escrow․com team, as you will see in their frontline support if you experience them recently.
I will spend my spare time making sure that this escrow market is balanced with more competitions at least from Atom and EscrowDomains․com instead of just being dominated by the currently untrustworthy Escrow․com
Who knows if they improve in the future, but right now it's giving people, not just me, a very bad taste.
Matt Barrie should back off from being the leader of Escrow․com at least, and back off from scolding customers like they are children.
