It recently auto-renewed for an annual term (£189), and customer service are refusing to refund. I will, of course, be getting a chargeback from my credit card company.
So if you also foolishly subscribed to an educative.io that is now dormant, make sure you're deleted the account and have written evidence.
I say this as a 2x Head of Engineering in this industry who would very much like to work in this space again.
The content of the course appears to be widely distributed for free elsewhere on the internet now on GitHub (unofficially). At least the last time I checked, there also exists cross references to LeetCode questions equivalent to their questions.
I do normally not use a real card for anything on-line so any eventual auto-renew end up in fail anyway.
Way to kick a Brit when they're down!
Fortunately, we implemented the EU regulations back in 2013, and haven't yet repealed them so I can chargeback on a normal credit card.
I state that because MANY do not see little expenses or even if they see they decide that digging and acting for little money it's not worth, as a result many parasitic companies still exists "sold in bundle" of something else, where they give some breadcrumbs to the one who sell them together and few money per many customers makes them profitable anyway.
If you're not actually sure I don't understand how you can make a post claiming they did it without your consent.
The other reason is that they didn't send me any kind of email telling me they were going to charge me.
In this case, they didn't send any kind of email before or after payment.
And regardless, having too many chargebacks will often get the merchant into trouble. Just having to deal with the hassle of it is bad for their business, a good way to get back at them for poor service.
Been there
It doesn’t give you a right to shit on a startup because you forgot to cancel
Startup or not, I expect vendors to be compliant with regulations.
