> AI agents differ from robotic process automation (RPA), which still needs developers to manually code steps needed to complete a task, Luan said.
OK, so it's robotic process automation then (aka screen scraping / UI automation), just without the hand-written automation code.
My frustration with the term "agents" is that it can mean a lot of different things - but people always seem to assume that their own personal definition is the same that everyone else is using.