They key is not to moderate based on content, but on tone. "Tone" isn't really a good word, because tone is hard to get through a textual medium. I think what I mean is that you moderate things like ad hominem attacks and people being disrespectful or uncivil. Criticism is fine as long as it's constructive and delivered respectfully. But you don't moderate based on what someone's views are.
I know that's hard, and even people who actively try to watch their biases and avoid making decisions influenced by them will still screw up sometimes. But it's not impossible.
No comments yet.
