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0 pointscrote1y ago0 comments

> Chase is big enough that their KYC fallout queues probably have an entire team working them, and it wouldn't matter who else you CC on the email.

The trick is to become so incredibly annoying that some CxO / VP is going to bump you ahead in the queue and assign a dedicated customer experience manager.

Personally, if a bank were to steal $180.000 of my money, a few weeks in I'd probably start considering sticking "Chase is a criminal organization" posters on the doors of their regional headquarters, or getting tickets to industry events just so I can ask them at the Q&A where my money is. They may think "computer says no" is an acceptable answer, but that doesn't mean I can't make their life a living hell too - so why not make my problem our problem?

0 comments

77pt771y ago

>The trick is to become so incredibly annoying that some CxO / VP is going to bump you ahead in the queue and assign a dedicated customer experience manager.

Hard to be annoying when they can just completely ignore and redirect it to /dev/null

forgetfreeman1y ago

It gets a lot easier to be annoying when you add meatspace antics to your portfolio.

77pt771y ago

> Yes officer, this neerdowell right here.

2 more replies

mandibles1y ago

> Chase is a criminal organization

This should be your operating assumption from Day 1.

j / k navigate · click thread line to collapse

0 pointscrote1y ago0 comments

> Chase is big enough that their KYC fallout queues probably have an entire team working them, and it wouldn't matter who else you CC on the email.

The trick is to become so incredibly annoying that some CxO / VP is going to bump you ahead in the queue and assign a dedicated customer experience manager.

0 comments

77pt771y ago

>The trick is to become so incredibly annoying that some CxO / VP is going to bump you ahead in the queue and assign a dedicated customer experience manager.

Hard to be annoying when they can just completely ignore and redirect it to /dev/null

forgetfreeman1y ago

It gets a lot easier to be annoying when you add meatspace antics to your portfolio.

77pt771y ago

> Yes officer, this neerdowell right here.

2 more replies

mandibles1y ago

> Chase is a criminal organization

This should be your operating assumption from Day 1.

j / k navigate · click thread line to collapse