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0 pointstrinsic21y ago0 comments

> After 20 days of back-and-forth with non-answers, I finally sent them a certified letter giving them 30 days to "take action" or "explain non-action" on a specific dispute amounting to ~$5k.

> The responded with a non-reponse bizarre marketing letter in 10 days.

>I called to verify the prior letter was "on-record" in my account. Given the nature of the postage, it was already verified delivered.

What was the purpose of the certified letter? you can use that in court but did you take any further action?

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calmbonsai1y ago

To verify they received it, signed for it, and to, essentially, guarantee that it would also be logged into my account. Emails are supported in court, but a certified letter or courier service has, essentially, zero grounds for evidentiary hearing challenges.

The purpose was to layout an explicit log of prior communications and the terms of any/all communications moving forward (only physical mail), actions they needed to take if they wanted the account to remain active, and a time frame under which they needed to take those actions. Franky, just bog-standard financial dispute stuff.

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