The incentives in their industry support performance. They look around confused at the rest of the world with different incentives. And they keep running into people who say: “We can make it fast if it is incentivized” and then do a amateurish job, despite seeming to be professionals, because they lack the institutional knowledge that is commonplace in the games industry. They are amateurs (in this field) due to long-term societal incentives despite having all the other trappings of competence. It is like being Chinese and seeing a regular grown adult being unable to use chopsticks; jarring and bizarre if you lack the context that they do not use chopsticks in their home country.
It also leads to what, from their perspective, are incongruous tradeoffs. They see a 10x speedup that would take a month to implement. The developers say that is a worthy tradeoff, but they do not do it, why? Well, they lack the institutional knowledge. To reinvent all of the knowledge and technologies that would make that 10x speedup take a month would take 5 years assuming they even recognized the opportunity. 5 years for a 10x speedup is not worth it, but 1 month is; it is the researched tech tree that makes the difference and allows worthy tradeoffs to be implemented efficiently. Losing tech and knowledge leads to losing the ability to even make those tradeoffs.