1. yes they do. have you ever been to vegas? there's cameras and facial recognition everywhere. outside of vegas, some bars and clubs also use ID scanning systems to enforce blacklists, and in most cases that system is outsourced to an external vendor. finally, ticketmaster requires an account to use, and to create an account you need to provide them your billing information. that's arguably more intrusive than whatever cloudflare is doing, which is at least pseudonymous.

2. "profiling people" might be objectionable for other reasons, but it's not a relevant factor in whether something is a "protection" racket or not. There's plenty of reasons to hate cloudflare, but it's laughable to describe them as a criminal enterprise.