I was the student body president in my last year of school, so I met the current president of the university several times (he came in during my time as a student), and he and I discussed some articles from the New York Times a few times since we were both subscribers.
Also, he and the rest of the administration were very sensitive to press in the traditional media outlets. Social media was mostly immaterial to them. There was a story in the LA times about Math 1a being too hard (for the audience, Math 1a is a "calculus" course that is mostly about real analysis and not that much about calculus), and that caused a big stir that I ended up getting involved with at one point, since I was part of the student government's "course concerns" group.
The current NYT article has already inspired a letter from the president.