OpenAI on the other hand has to spend billions to train every new iteration of their model and still loses money on every query you make. They can't scale their way out of the problem – scaling will only make it worse. They are counting on (1) the price of GPUs to come down in the near term or (2) the development of AGI, and neither of these may realistically happen.
Once they were the default option, they merely had to be the "same" as other options. If someone were to make a 1:1 clone of google with ~5% fewer ads - I do not believe they would break get a substantial market share of web search traffic (see bing).