When all the news and talks are about this iPod killer from Microsoft and then Apple themselves release a truly groundbreaking iPod killer themselves, you look foolish. Zune really got done in by marketing.
It was already the established player and the user base was already locked in with hundreds of $ in iTunes purchases. The usets weren't gonna throw that away no matter how much better Zune would have been.
iPod's market dominance wasn't in some UX magic that couldn't be replicated or braten by competitors, it was in the iTunes purchases that made it comfy to own specific songs and also locked users in.
This was the whole reason for creating Zune. Again, MS had licensed out their awful Windows Media products to 100 Chinese digital music player makers and got a fragmented market of trash, so MS jumped in to try and do it the right way themselves, but sadly too late.
I think the flat Metro UI evolved out of all the work we did coming out of the Windows Media division. I based all the flat design work I was doing for MS on British Sky TV's set top box graphics, simply because they were easiest for my developer brain to code and they also worked really well:
Wasn't one of the big selling points that songs bought on iTunes were DRM-free?
(Sorry, I went to search and you are right: Apple went DRM-free only on 2009)
p.s. haven't Apple been sneaking DRM back onto their music lately? I know all the videos are DRM, right?
My argument was to have all-you-can-eat streaming subscriptions, but it was shot down, and at the time mobile data was pretty shitty (I built the original streaming service on a 9600bps GSM modem in 1999) so you could only stream at home.