For example, the EU's DMA provides a precise definition of "digital gatekeeper" and the rules only apply to them [1]. Gaming consoles and other embedded devices are excluded.
If there were more than two real choices available, I'd feel less strongly about this. And I realize that Apple isn't necessarily responsible for there only being two options (if anything, Google may be more to blame for this). But that's just how it is.
[*] I don't know if their marketing materials ever unambiguously refer to the iPad as a "computer", perhaps intentionally, but they've run ads like this: https://www.youtube.com/watch?v=3S5BLs51yDQ
[1] https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=uriserv%...
Destroying their products and flooding customer support with dozens of stupid "I know what I'm doing and your stupid machine stopped working, your product sucks! I want a free replacement" type tickets.
Don't get me wrong, I'd like very much to have the ability to do that. But it doesn't change the fact that there are plenty of good reasons, not even consumer hostile, to not let people muck about in firmware.
To be honest, and this is purely fantasy, but I would absolutely love some kind of "I am a techie" registration process that would:
- Let me access functions like customizing firmware
- Always elevate my support tickets to tier 2 (yes I turned the fucking thing off and on again, if I'm calling you I have a REAL problem)
- Always ensure I get the "grown up" interface for settings and customization
Don't play coy here, you understood what he/she said.