I've not been unable to understand why people trust a corporation with 20 years of demonstrable embrace, extend, extinguish and other tactics, and with not even a word of repentance or even contrition, to not do this again. I think we should be assuming it's in the corporate culture to do this again unless they at the very least publicly say they intend to do otherwise. (Of course, talk is cheap, but if you want to rebuild trust, it's the first step.)

Although I pretty much disagree with their entire design value system even on the technical and UI levels (especially the latter), and can't see why anyone puts up with Windows. But clearly many people do, so obviously I'm missing something.