Better controlled delivery services presumably exist for things like delivering cash to banks, drugs to pharmacies and suchlike. Hell, there are food delivery companies where the customer gets a secret code they have to give to the driver.

As far as FedEx is concerned, though? They were not contracted to get any specific name or signature. They were contracted to deliver to a certain address. The GPS says the driver went to the right address, to within the accuracy of a GPS trace. The driver got a name and signature at that time. The driver marked the delivery as successful in their computer.

Maybe they call up the driver and say "Did you deliver to the wrong address?" and the driver says "I don't think so, but I make a lot of deliveries so I can't say for sure."

Sure, in reality the pallet was dropped off in the parking lot across the road from Ship Fusion, instead of at Ship Fusion. But FedEx's records say everything is in order.

To be clear I'm not saying this is good, I'm just saying it's normal.