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0 pointsalganet1y ago0 comments

During carnival we brazillians often take 3 or 4 days leave.

Would it be fair during that time if I asked you to hold your PRs, bug tickets and work in general because we're on paid leave?

On-call rotation exists for those reasons. Otherwise, all countries would need to respect all other countries holidays.

In fact, we're not even aware of most US holidays. It is likely to be a coincidence.

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lmm1y ago

> Would it be fair during that time if I asked you to hold your PRs, bug tickets and work in general because we're on paid leave?

Yes. That's completely normal for companies that do business with Brazil.

alganetOP1y ago

Sorry, my example was bad.

In fact, your example is perfect. We're not talking about business. CAs are different.

In security and infrastructure, there's always someone working on holidays. The larger the organization, higher are the chances that some kind of rotation exists.

move-on-by1y ago

My comment is not about how all work should stop during US holidays.

What I’m attempting to refer to, is that _if_ this was done with malicious intent, then maybe the hope was that doing it during a holiday would reduce response time or allow it to fly under the radar. Of course, as you say, just because it was a holiday does not inherently mean it’s malicious, it has plausible deniability.

alganetOP1y ago

What I actually said is that I believe that the notion of a holiday "hiding" these activities is naive. I don't think it makes any difference.

I don't know if there's a rotation or another system. I think there are probably multiple across different parties responsible for maintaining CA trust.

noirbot1y ago

For as big a country as Brazil? Totally. I've worked at companies that had minor code freezes for all sorts of holidays in countries we had a big client presence in, specifically to avoid releasing changes to client that wouldn't have engineers in-office to adapt to them.

JumpCrisscross1y ago

> we're not even aware of most US holidays

You’re not. Someone above you should be. Otherwise that’s incompetence.

bogota1y ago

Have you never worked at a multinational company?

alganetOP1y ago

I did, multiple times with multiple countries. All of them had some sort of call rotation. Someone was always at the helm, _specially_ in infrastructure and security.

There are whole startups designed to solve this, like PagerDuty.

I am now very curious to understand where your question comes from. There must be some misunderstanding here. You never went on-call or seen a friend do it?

JumpCrisscross1y ago

> You never went on-call or seen a friend do it?

Red herring [1].

OP said it’s malicious or incompetent to release this on a U.S. holiday weekend. You asked if similar consideration would be given to Brazil. Multiple people chimed in that it would. You’re now pivoting to on-call capacity.

Any amount of on-call capacity can be saturated. That’s why competent multinationals avoid releasing while markets they’re likely to impact are sleeping or drunk. This is a high-level scheduling operation, however, so it’s reasonable for those lower in the organisation to be unaware why an update is being pushed next Tuesday instead of this.

[1] https://en.m.wikipedia.org/wiki/Red_herring

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lmm1y ago

> Would it be fair during that time if I asked you to hold your PRs, bug tickets and work in general because we're on paid leave?

Yes. That's completely normal for companies that do business with Brazil.

alganetOP1y ago

Sorry, my example was bad.

In fact, your example is perfect. We're not talking about business. CAs are different.

In security and infrastructure, there's always someone working on holidays. The larger the organization, higher are the chances that some kind of rotation exists.

move-on-by1y ago

My comment is not about how all work should stop during US holidays.

alganetOP1y ago

What I actually said is that I believe that the notion of a holiday "hiding" these activities is naive. I don't think it makes any difference.

I don't know if there's a rotation or another system. I think there are probably multiple across different parties responsible for maintaining CA trust.

noirbot1y ago

JumpCrisscross1y ago

> we're not even aware of most US holidays

You’re not. Someone above you should be. Otherwise that’s incompetence.

bogota1y ago

Have you never worked at a multinational company?

alganetOP1y ago

I did, multiple times with multiple countries. All of them had some sort of call rotation. Someone was always at the helm, _specially_ in infrastructure and security.

There are whole startups designed to solve this, like PagerDuty.

I am now very curious to understand where your question comes from. There must be some misunderstanding here. You never went on-call or seen a friend do it?

JumpCrisscross1y ago

> You never went on-call or seen a friend do it?

Red herring [1].

[1] https://en.m.wikipedia.org/wiki/Red_herring

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