We shipped 10,000 packages of free hardware and other prizes to teenagers this summer as part of
https://hackclub.com/arcade/. In total we shipped to 119 countries.
India and Bangladesh caused by far the most issues with customs. Packages got held up, and they often tried to charge duties of up to 70%. His concern is definitely real.
The best option is to buy an item within the country using a US card, or to buy an item using a local card and get reimbursed via PayPal from a US bank account.