The material in the whispercomfort is IIRC a fiberglass paper. It can only transfer liquid water, not solid water, and not vapor, effectively. The water condenses, whets the paper, then evaporates out the other side. It's a reasonable approach but does not work well in very low temperatures, and also the condensation process implies certain limits to efficiency, same as a non sorbent coated regenerative heat exchanger. The water doesn't start to condense until 100% RH, so it is 100% when it leaves the exchanger, while the air coming in is lower than that, usually. Thus water is lost.