> Knowledge workers do not need to be there in the office like the labor unions.
Nothing about a labor union implies this, either, just that labor is necessary to produce revenue. This is still true for service-based companies, even if it takes longer for underinvesting in labor to hurt.
> The GP is suggesting companies thinking that if we don't need in-office workers, why not just offshore it altogether?
This is true regardless of if you're in a union or not. I'm not going just to toss the baby out with the bathwater. There isn't a situation where I don't want a union outside of maybe self-employment.