Anthropic is ahead in this because they keep their UIs simplistic so the failure modes are also simple (bad connection)
OpenAI is just pushing half baked stuff to prod and moving on (GPTs, Canvas).
Find it hilarious and sad that o1-pro just times out thinking on very long or image-intense chats. Need to reload page multiple times after it fails to reply and maybe answer will appear (or not? Or in 5 minutes?). Kinda shows they’re not testing enough and “not eating their own food” and feels like chatgpt 3.5 ui before the redesign