If you blame people who've been taken advantage of, remember that others will blame you when you've been taken advantage of, too. This is not wise, especially in consumer rights.

Almost every popular company is infamous for bad customer service and quality issues, it's just a matter of luck. You're probably reading this comment on either a smartphone of a brand already known for quality issues and bad customer support, or on a PC built with parts from brands known for quality issues and bad customer support.

And anyways, "you have only yourself to blame" is not true. You have the seller to blame usually. And by law, not just in some vague moral sense.