I'm curious as to why that is. A few months ago I took a taxi from the airport in Austin (because I had neglected to book my Uber/Lyft before I got to the rideshare area and there was a significant wait) and I vowed "never again". It was about 50% more than Uber/Lyft, and everything about the experience was worse in the ways taxis have always been worse - payment is much more of a pain in the ass, you don't know how much it costs until the end, and the cab smelled.
I can wholeheartedly understand complaints about Uber and Lyft, but I don't understand at all when I sometimes see this collective amnesia about how much taxis sucked before rideshare came on the scene.