Having spent 25+ years working on policy with a local government and then 3 years working in that government, this idea excites me. I mean, the idea that the government tests something with actual users or at least potential users. So much better than testing with people somewhere else, where terminology might differ, etc.
It's for this reason that I loathe the use of an app the county sheriff's office wants to use. The community is old and older and young folks leave. The SO will not explain why they chose an app versus something old school like an email list.
