How do your colleagues feel about it?
I also don’t want to read too many unnecessary words.
Can’t we point an LLM to a sqlite db and tell it to treat it as an issue tracking db and have everyone do the same.
The service (jira) would materialize inside the LLMs then.
Why even use abstractions like tickets etc. Ask LLM what to do.
Unless you can provide the same visibility, long-term planning features and compliance aspects of JIRA on top of you sqlite db, you won't compete with JIRA. But if you do add those things on top of SQLite and LLMs, you probably have a solid business idea. But you'd first need to understand JIRA well enough to know why they are there in the first place.
One of them said “yeah I was wondering cuz you never write that much” - as a leader, I actually don’t set a good example of how to leave quality JIRA comments. And my view with all these things is that I have to lead by example, not by orders.
With the help of these kinds of tools, we can improve the quality of these comments. And I wouldn’t expect others to write them manually, more that I wanted to show that everyone’s use of JIRA on the team can improve.
There's nothing I hate more than people sending me their AI messages, be it in a ticket or a PR or even on Slack. I'm forced to engage and spend effort on something it took them all of 3 seconds to generate without even proofreading what they're sending me says. The amount of times I've had to ask 11 clarifying questions because their message has 11 contradictions within itself is maddening to the highest degree.
The worst is when I call out one of these numerous contradictions, and the reply is "oh haha, stupid Claude :)", makes my blood boil and at the same time amazes me that someone has so little pride and respect for their fellow humans to do crap like that.
I’m not remotely interested in throwing random slop in there.
In fact, we did try a year ago to have AI help write our tickets and it was very clear that they were AI generated. There was way too much nonsense in there that wasn’t relevant to our product.
So we don’t do that.
I don't think it's good leadership to unleash drivel on an organisation, have people waste time reading and perhaps replying to it, thinking it's something important and thoughtful coming from atonse.
Good thing you told them though, now they can ignore it.
Also, a lot of the kinds of comments are things like, when you combine a bunch of tickets, leaving comments on the cancelled tickets to show why they were cancelled.
In the past, that info simply wouldn’t be there.