I did a quick custom button on our page and put it alongside our twitter and fb buttons (http://www.doublerobotics.com), but it would be nice to have a well designed/branded widget that fits nicely with social buttons.
Alternatively, you could make this for mobile sites, so instead of having to type feedback on small keyboards, you can do it by voice! And then you can try to transcribe it either using natural language processing (only if you're up for it), or farm it out to 3+ people for transcription, and cross check each copy for accuracy.
And then if this can go to whatever system people use for CRM, I think that's be pretty neat, esp for mobile!
one constructive comment, I wanted to click "home" (to (voicegem.com) but could not find a link, I just edited the URL manually, but adding a homepage link would have been nice.
and another one, really small one, it took me a while to notice the "remember my choice" for approving the microphone, I would do that as a checkbox, default on, it's hard to notice, and once I gave you permission, I trust you not to eaves drop on me.
The permission remembering has to be set by the user, and we found the simple Allow screen to be more friendly than the one with the remember box. Thanks for the feedback!
Some kind of indicator of audio levels is going to be important so users can at least see that it's working properly. Not sure what's up with it not sending, probably an easier fix on your end.
As for the sending, we are investigating it right now. I think the recipient email address was malformed; just pushed out a fix, hopefully that'll do.
Pretty frustrating - voicegem looks awesome!
