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0 pointsJumpCrisscross10mo ago0 comments

> don't think depicting them as a charity is accurate

They’re not a charity. But they also don’t owe their users for what’s tendered for free.

Where I’d agree with OP is in requiring extensive CS for paying users.

0 comments

swat53510mo ago

> They’re not a charity. But they also don’t owe their users for what’s tendered for free.

It's not for free, why do you keep repeating this line? Google isn't offering charitable good and services to people.

benoau10mo ago

Whenever a company has hundreds of billions in one hand and an excuse not to spend it it is usually a case of "privatize the profits, socialize the costs".

Ban gmail addresses being used for government services, banking, health, utilities etc if they don't want to dip into the staggering profits they generate off these "free" users to guarantee basic rights and recourse from their own systems.

JumpCrisscrossOP10mo ago

I’d expect Google would love such legislation as it effectively raises the bar on new-entrant competition.

benoau10mo ago

Considering Proton can provide this level of support I doubt it raises the bar very much.

https://proton.me/support/contact?topic=Other

> If you would prefer to contact us without using this form, you can email us at support@protonmail.zendesk.com. You can visit this page for more options.

...those more options:

> You can still contact us directly

> All support requests are handled in-house by Proton, but if you have specific concerns and would like to keep your query within Proton Mail (that is, not using Zendesk), you can email us directly at contact@proton.me.

1 more reply

jillyboel310mo ago

where do you think their billions come from?

j / k navigate · click thread line to collapse

0 comments

swat53510mo ago

> They’re not a charity. But they also don’t owe their users for what’s tendered for free.

It's not for free, why do you keep repeating this line? Google isn't offering charitable good and services to people.

benoau10mo ago

Whenever a company has hundreds of billions in one hand and an excuse not to spend it it is usually a case of "privatize the profits, socialize the costs".

JumpCrisscrossOP10mo ago

I’d expect Google would love such legislation as it effectively raises the bar on new-entrant competition.

benoau10mo ago

Considering Proton can provide this level of support I doubt it raises the bar very much.

https://proton.me/support/contact?topic=Other

> If you would prefer to contact us without using this form, you can email us at support@protonmail.zendesk.com. You can visit this page for more options.

...those more options:

> You can still contact us directly

1 more reply

jillyboel310mo ago

where do you think their billions come from?

j / k navigate · click thread line to collapse