> Aside: you know "the customer is always right [in matters of taste]"? It's been weirdly difficult getting bosses to understand the brackets part, and HN folks the first part.

Something I struggle to internalise, even though I know it in theory.

Customers can't be told they're wrong, and the parenthetical I've internalised, but for non-taste matters they can often be so very wrong, so often… I know I need to hold my tongue even then owing to having merely nerd-level charisma, but I struggle to… also owing to having merely nerd-level charisma.

(And that's one of three reasons why I'm not doing contract work right now).

I don't think you understand the relative amounts of capital invested in LLMs compared to expert systems in the 80s.

And those systems were never "commodified" - your average mom is forcefully exposed to LLMs with every google search, can interact with LLMs for free instantly anywhere in the world - and we're comparing to a luxury product for nerds basically?

Not to forget that those massive companies are also very heavy in advertising - I don't think your average mom in the 80s heard of those systems multiple times a day, from multiple aquaintances AND social media and news outlets.